Frequently asked Questions

Where do I find specific information about my course?
Please browse through your individual courses FAQ this covers all the detailed information including accreditation, exams and the hours of study.

How do I enrol on a course?
Just click the Buy Now button on the right hand side of the course page or give us a call on 0800 074 1222.

How do I know I am eligible for a course?
Check out the individual course page FAQ and read about the entrance requirements. Almost all of our courses have open or very limited entrance requirements you can read more about our philosophy here.

How quickly will I get my course?
Your course will leave the Start Learning centre with in 48 hours and will be delivered to you by courier shortly after that.

Can I get in touch with other students studying my course?
You can log your name with us at and we will start an email discussion group.

What if the course is not right for me?
We give a 7 day money back guarantee if you receive the course and feel that it’s not for you send it back to us within 7 days in saleable condition and we will give you a full refund. (If you have enrolled on an IT course we cannot refund if you have opened and loaded the software onto your machine as it is then registered to you)

You can also transfer onto another course. Just send an email to our student services team at and we can arrange this for a small fee.

How does the tutor support work?
For most courses you get the email address of the tutor - you can then contact them whenever you need to! Most distance learning providers will not let you contact your tutor directly so we are very proud that with Start Learning you have direct support. Your tutor will also give you a call from time to time to ensure your studies are progressing as they should, and to discuss your progress on the course.

When can I start?
With Start Learning you can get started immediately. We operate a roll on and roll off system so you don’t need to wait for the next intake of students you can start whenever you want. Start Learning is proof that you really can fit your studying into your life?

Where can I find out more about you?
Our company details are available in the footer of the website and you can find out about our philosophy here. You can also follow us on the Start Learning blog. We are not quite ready to be blogosphere celebrities so we are keeping it quiet at the moment.