Virtual Assistant Course

Do you want to be a virtual assistant? Interested in new innovative ways of working? Then this is the ideal course for you. It includes a deep analysis of the concept of a virtual assistant. The course then goes on to cover how to set up a business, recruit staff, customer care plans, creating a website and book keeping.

Support

As a valued student of Start Learning you will have the facility to use our personal tutor service.  At Start Learning we have a friendly team of highly qualified and experienced tutors.  A tutor will be allocated to our student for 12 months, starting from when study materials are received.  The tutors are contacted via email and are responsible for marking assignments and guiding you through the course to ensure you are ready for your examinations.

Entry Requirements 

There are no entry requirements.
At Start Learning we believe that everyone should be given the opportunity to expand their knowledge and study further.  Therefore we do not have strict entry requirements; we take factors such as, experience, enthusiasm, self motivation etc into consideration.  Students will be given plenty of resources to help them overcome obstacles.  Start Learning tutors will also aid our students and answer queries.      

Recommended hours of study

You can work at your own pace but you must complete the course within the 12 month period.

Course Contents

The Virtual Assistant course consists of the following:

Topic 1:  What is a Virtual Assistant?
Topic 2:  How You to Market yourself as a VA?
Topic 3:  Starting Your Own Business – Decisions
Topic 4:  Starting a Business from Scratch
Topic 5:  Recruiting Staff
Topic 6:  Dealing with Staff
Topic 7:  Fraud & Theft
Topic 8:  The Business Plan
Topic 9:  Customer Care an Introduction
Topic 10: Customer Care and the Benefits
Topic 11: Considering a Policy & Plan?
Topic 12: Customer Care and You
Topic 13: Customer Care and Service Plans
Topic 14: Basics of the Internet
Topic 15: Creating a Web Sit
Topic 16:  Meetings Skill
Topic 17: Introduction to Conflict Managemen
Topic 18: Introduction to Planning
Topic 19: Introduction to Proof Reading
Topic 20: Managing Stress
Topic 21: Managing your Time
Topic 22: Small Business Bookkeeping
Topic 23: Inland Revenue Requirements

ECDL Course Syllabus
Topic 1 - Basic concepts of information technology
Topic 2 - Using the Computer and Managing Files
Topic 3 - Word Processing
Topic 4 - Spreadsheets
Topic 5 - Databases
Topic 6 - Presentations
Topic 7 - Information and Communication

Qualification

At the end of this course successful learners will receive a Start Learning Diploma. Also if you decide to complete the ECDL exams then you will gain a nationally recognised qualification.

Language of Examination

English