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- Description
- Course Details
- Qualification
If you have dreams of working in the Travel and Tourism industry, this is the course for you. No two days are the same for those working in this exciting field, so you can be sure you will enjoy going to work each day.
There is an almost endless list of possible career paths to choose from in this industry, whether you want to be a tour guide or travel agent, this course covers the subjects you will need to be aware of; from dealing with challenging customers to climate and time changes.
Distance Learning Support
As a valued student of Start Learning you will have the facility to use our personal tutor service. At Start Learning we have a friendly team of highly qualified and experienced tutors. A tutor will be allocated to our student for 12 months, starting from when study materials are received. The tutors are contacted via email and are responsible for marking assignments and guiding you through the course to ensure you are ready for your examinations.
Entry Requirements
There are no entry requirements for this course. At Start Learning we believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.
Recommended Hours of Study
Students will receive tutor support for 12 months. The pace of study is up to the student.
Course Contents
Unit 1
The travel and tourism industry
1.1 Understand and explain the structure of the international travel and tourism industry
1.2 Investigate the social, cultural, economic and environmental impact of travel and tourism
1.3 Identify the role of national governments in forming tourism policy and promotion
1.4 Investigate the patterns of demand for international travel and tourism
Unit 2
Features of worldwide destinations
2.1 Demonstrate knowledge of the main global features
2.2 Demonstrate awareness of different time zones and climate
2.3 Investigate travel and tourism destinations
2.4 Identify and describe the features which attract tourists to a particular destination
Unit 3
Customer care and working procedures
3.1 Deal with customers and colleagues
3.2 Identify the essential personal skills required when working in the travel and tourism industry
3.3 Follow basic procedures when handling enquiries, making reservations and receiving money
3.4 Use reference sources to obtain information
3.5 Explore presentation and promotion of tourist facilities
Unit 4
Travel and tourism products and services
4.1 Identify and describe tourism products
4.2 Explore the roles of tour operators and travel agents
4.3 Describe support facilities for travel and tourism
4.4 Explore the features of worldwide transport in relation to major international routes
Unit 5
The Role and Function of Marketing and Promotion In Travel and Tourism
5.1 Role and Function of Marketing and Promotion
5.2 Market segmentation and targeting
5.3 Product as part of the marketing mix
5.4 Price as part of the marketing mix
5.5 Place as part of the marketing mix
5.6 Promotion as part of the marketing mix
Qualifications
Upon successful completion of this course students will be awarded the NCFE Level 2 Travel and Tourism Award. This award is a Level 2award (Comparable to working at A Level or NVQ Level 3). That means it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland.
Language of Course
English
Assessment
This course is marked through a process of continuous assessment guided by your tutor. This means that your qualification will be awarded according to your performance on assessments rather than by taking an examination.
