Effective Communicating Course

Do you want to improve your communication style? Really want to pack a punch at meetings or give excellent presentations? Then this is the course for you.

It covers the essentials of communication both informal and formal messages as well as presentations and advertising. This course will really give you the skills to make the most of the opportunities you get.

Distance Learning Support

At Start Learning we pride ourselves on our friendly and supportive tutors. Your tutor support will start as soon as you receive your course and will be valid for 12 months. All our tutors are highly qualified with extensive experience in supporting distance learning students. You contact your tutor via email and they are responsible for marking assignments answering your questions and guiding you through the course.

Home Study Entry Requirements 

At Start Learning we believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.      

Recommended Hours of Study

We recommended you spend approximately 110 hours of your time studying for the Effective Communicating course. The pace of study is completely up to you. To give an example, if you dedicate 2 hours a week to the course it would take you a year to complete but if you could spare 4 hours a week you could complete it in six months.

Course Contents

Module 1 - The Essentials of Communication: The Importance of Good Communication - Modes of Communication - The Key Elements of Communication - The Whole Message - What Does the Recipient Expect?                                          

Module 2 - Sending Informal Messages: Memoranda ('Memos') - Electronic Mail (Email) - Text Messages - Facsimiles or 'Faxes'                                                

Module 3 - Sending Formal Messages: Letters – The First Impression - Greetings and Sign-Off - The Details - Writing Clearly - Writing Accurately - Formal Emails - Reports and Proposals - Reviewing Formal Letters and Reports

Module 4 - Two-Way Communication: The Telephone - Using the Answer Phone - Using the Mobile Phone - Face-to-Face Meetings                                                     

Module 5 – Presentations: Presentation Skills - First Impressions - Explaining Your Points Clearly Humour - Inviting Discussion - Ending the Presentation

Module 6 – Advertising: Press Releases - Newspaper Advertisements - Direct Mail - Web Sites

Qualification

At the end of this course successful learners will receive Level 2 NCFE Award certificate of achievement.

Awarding Body Information

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland. The course is recognised in Scotland by the SQA (Scottish Qualifications Authority).

Assessment

This course is marked through a process of continuous assessment guided by your tutor following NCFE guidelines. This means that your qualification will be awarded according to your performance on assessments rather than by taking an exam.

Language of Course

English